PRIVACY POLICY
Privacy Policy
Your trust matters to us. This Privacy Policy explains how Monvarea collects, uses, protects, and handles information when you visit our website or purchase our teaware.
A Quiet Approach to Your Privacy
Monvarea is built around the simple idea that everyday tea should create a moment of calm. We apply the same thoughtful approach to the information entrusted to us.
When you shop with Monvarea, we may collect information necessary to process orders, communicate with you, improve our website, and provide a better tea-shopping experience.
Information We Collect
We collect information that helps us operate our store, fulfill your orders, and provide customer support.
Information You Share
This may include information you provide when placing an order, contacting us, subscribing to communications, or interacting with our website.
- Name and contact information
- Billing and shipping address
- Order and purchase information
- Information provided to customer support
Website & Device Information
When you browse Monvarea.com, certain technical information may be collected automatically.
- IP address and approximate location
- Browser and device type
- Pages viewed and website interactions
- Diagnostic and performance information
How We Use Your Information
We use information responsibly and only for purposes that help us operate Monvarea and serve our customers.
Fulfilling Orders
Processing purchases, payments, shipping, returns, refunds, and related customer service requests.
Improving the Tea Experience
Understanding how visitors use our website so we can improve navigation, product presentation, and services.
Communicating With You
Responding to questions, providing order updates, and communicating important service information.
Protecting Our Store
Detecting fraud, preventing misuse, protecting our systems, and maintaining the security of our services.
Cookies & Similar Technologies
Like many modern websites, Monvarea may use cookies and similar technologies to remember preferences, understand website activity, measure performance, and improve your browsing experience.
Cookies help our website remember certain information between visits. Depending on your browser settings, you may be able to control or disable cookies.
Sharing & Service Providers
We may work with trusted service providers that help us operate Monvarea, including payment processing, order fulfillment, shipping, website hosting, analytics, and customer support.
These service providers may access information only as reasonably necessary to perform services on our behalf.
Data Security & Retention
We use reasonable technical, administrative, and physical safeguards designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.
We retain information only for as long as reasonably necessary to fulfill the purposes described in this policy, complete transactions, resolve disputes, maintain business records, or comply with applicable legal requirements.
Your Privacy Choices
Depending on where you live and applicable law, you may have certain rights concerning your personal information.
Request access to certain personal information.
Ask us to correct inaccurate information.
Request deletion where applicable.
Opt out of promotional communications.
To protect your information, we may need to verify your identity before completing certain requests.
Third-Party Websites
Our website may occasionally reference or link to services operated by third parties. Those websites have their own privacy practices and policies. We encourage you to review their policies before providing personal information.
Children's Privacy
Monvarea's website is intended for a general audience and is not directed toward children who are not legally permitted to use online shopping services in their jurisdiction.
We do not knowingly collect personal information from children without appropriate authorization.
Changes to This Privacy Policy
We may occasionally update this Privacy Policy to reflect changes in our services, technology, business practices, or applicable legal requirements.
When changes are made, the updated version will be posted on this page with a revised update date.
Questions About Your Privacy?
If you have questions about this Privacy Policy or how your information is handled, our customer support team is happy to help.