Free Shipping, Every Order.

We believe bringing magical festive lighting into your home should be effortless. That’s why we offer free standard shipping on every single order placed through Lunavoera.

There is no minimum cart value required to unlock free shipping. The delivery fee is completely covered by Lunavoera and will never be added at checkout.

Carefully Wrapped Before Dispatch.

Lunavoera products are dispatched from our specialized festive fulfillment hub located in China.

Because our collection features lightweight fabric witch hats, flexible copper wire LED strings, and electronic battery compartments, every item undergoes careful protective packaging before leaving our warehouse in China.

Carriers and routing are carefully selected based on destination to optimize delivery speed and package safety.

From Warm Design To Your Door.

Orders are typically inspected, packed, and dispatched within 24–48 hours after successful payment confirmation.

Processing times may extend slightly during major holiday seasons, promotional events, or periods of peak global demand.

How Long Will It Take?

Standard international shipping usually takes approximately 7–14 business days depending on your country, regional postal efficiency, and local customs clearance.

Please note that transit times are estimates. Remote territories, seasonal weather events, or high customs volume may occasionally affect standard delivery timelines.

Follow Your Glow Along The Way.

As soon as your package has been handed over to postal carriers, a shipping confirmation email containing your direct tracking link will be delivered to your inbox.

Please allow 24–48 hours for the carrier's system to update initial tracking scans after dispatch.

If Your Package Is Delayed.

If your tracking update appears stuck or delayed, we recommend checking the carrier's latest notification status first.

Should tracking remain static for more than 7 business days, reach out to our support team at service@lunavoera.com with your order number, and we will initiate a quick investigation with the courier.

International Shipping & Local Duties.

While Lunavoera covers all standard freight and delivery costs, destination country customs policies vary globally.

Any potential import taxes, VAT, or local customs duties imposed by destination authorities remain the responsibility of the recipient.

Double Check Your Delivery Info.

To avoid lost packages or delivery failures, please verify that your full delivery address, postal code, apartment number, and contact phone number are correct prior to completing payment.

If you notice an error post-purchase, email service@lunavoera.com immediately. Once an order has been handed to the courier, package re-direction is no longer possible.